Frequently Asked Carpet Cleaning Questions
Below you will find a list of our more common carpet cleaning questions and answers.
If you cannot find the question or answer you need please do not hesitate to contact us 24/7 with any questions. We are here to help! Select a question below to view the answer.
ARE YOU A FRANCHISE?
We are NOT a franchise. The company is locally owned and operated.
DO YOU CLEAN CARPETS IN FORT COLLINS, CO?
Yes, we provide carpet cleaning in Fort Collins, Colorado! In fact, we have been cleaning carpets in Fort Collins, CO since 2004 with 100’s of extremely happy and satisfied Fort Collins carpet cleaning customers. If you are interested in Fort Collins carpet cleaning services please contact us today at 970.412.3100.
DO YOU CLEAN CARPETS IN LOVELAND, CO?
Yes, we have been cleaning carpets in Loveland, Colorado since 2004! Our carpet cleaning customers in Loveland, CO have been enjoying our superior carpet cleaning technologies for years. That’s why Esteem Carpet Cleaning has been rated the #1 best carpet cleaning business in Loveland, Colorado for 4 years in a row (Reporter Herald Reader’s Choice Award)! If you are interested in Lovealnd carpet cleaning services please contact us today at 970.412.3100.
WHAT IS YOUR CONTACT INFO?
Esteem Carpet Cleaning
406 S. Lincoln Ave #1
Loveland, CO 80537
WHAT CLEANING METHOD DO YOU USE?
Hot water extraction (steam cleaning) is the best cleaning method available. Shaw Industries and Mohawk Carpet, the two largest carpet manufactures, require regular steam cleaning as a condition of their warranties. In fact, 99% of carpet manufacturers recommend truck-mounted steam cleaning.
A cleaning agent is applied to the carpet and allowed dwell time – time to work into your carpet. Dwelling time breaks down dirt and any other substances so they can be removed easily.
Following pre-spray and dwell time, suspended soil must be flushed from the carpet using hot water extraction equipment. Powerful jets breakdown the suspended soils/spots with hot water and are immediately extracted and removed from the carpet. A heated solution requires less solution, minimizing residue and dry time. Our machine runs at a constant 250 degrees; yet is still safe on all synthetic fibers. Heat can be turned down for wool and other delicate carpet and rugs.
The hot water contains a rinsing agent that neutralizes the pre-spray, leaves the carpet soft, residue-free, and in a neutral ph. This leaves a nearly virgin, soil-free fiber that resists re-soiling much as it did when new.
HOW OFTEN & WHY SHOULD YOU CLEAN YOUR CARPET?
DID YOU KNOW? According to the Carpet and Rug Institute, carpet can hold as much as one pound of soil per square foot before it is noticed. It is often dirty long before the human eye can see it is.
A CLEAN CARPET LASTS LONGER! Cleaning your carpet reduces wear by removing fine & large dirt particles that scratch and dull your carpet accelerating wear.
IT’S A HEALTHY CHOICE! Carpet is one of the largest filters in your home. Dust, soil, and other contaminants get trapped in your carpet. “Every time carpets and fabrics are emptied of their pollution build-up through professional cleaning methods, there is a health benefit.” * EPA
IT’S RECOMMENDED! Many carpet warranties require steam cleaning on a regular basis. It’s recommended that you clean your carpet every 18 to 24 months before it shows soiling! TIP: Move a piece of furniture covering your carpet to see the difference between clean and dirty carpet .
Clean Carpets = Healthy Living!
DID YOU KNOW? Recent studies show that carpet actually improves indoor air quality and is safer and healthy for indoor environments versus other flooring choices!
IS YOUR PROCESS TRULY RESIDUE FREE AND WHY IS THAT IMPORTANT?
Yes! This is also the most important step of carpet cleaning.
Carpets cleaned by Esteem Carpet Cleaning stay cleaner for a sustained period of time because we leave nothing behind to cause re-soiling or contribute to chemical sensitivities.
Often, carpet-care professionals will leave a residue that can re-soil your carpet quickly – even if the cleaning solutions claim to be residue-free. The problem is that cleaning solutions often are rinsed improperly from the carpet. The cleaning solution residue attracts soil, making the carpet dirty again sooner and difficult to clean in the future. Residues also may contribute to chemical sensitivities.
Esteem uses a completely Biodegradable safer cleaner that utilizes natural oxygen released during the cleaning process to brighten textiles and destroy microorganisms. It will give you a cleaner, brighter, fresher, residue-free clean. It contains no solvents, no butyl, no surfactant, no soaps, no fragrance and no chlorides.
HOW LONG WILL IT TAKE FOR MY CARPET TO DRY?
Drying time is affected by humidity, airflow and type of carpet. Depending on the time of year, heat or air conditioning can speed the drying process up. It typically takes 3 to 12 hours depending on the variables. Carpets are left damp and not soaked. Heavily soiled areas may take up to 24 hours to dry.
HOW LONG DO I HAVE TO WAIT TO WALK ON MY CARPET?
You may walk on your carpet with clean feet, socks or shoes. It is always best to keep traffic on the wet carpet to a minimum. Extra caution should be used when walking to hard surfaces. They can be quite slippery. The carpet must be 100% dry before moving furniture back.
IS CARPET PROTECTOR REALLY WORTH THE EXTRA COST?
Carpet protector (Scotchgard, Teflon) helps your carpet by making stains and spots easier to remove. However, it is not as effective against soiling. If you have heavy soiling in a one year period, more frequent cleanings may be a better value.
WILL MY CARPETS RESOIL FASTER AFTER MY FIRST CLEANING?
Our modern technology will rinse virtually all cleaning agents out of your carpet, leaving nothing behind, so dirt cannot be attracted. This technology leaves nearly virgin, soil free fiber that resists re-soiling very much as it did when new. Our main cleaner is soap free and doesn’t leave any residue in the carpet.
WON'T WATER RUIN MY CARPET?
No, most modern carpet is water resistant. Of the limited amount of water we do use, 95% of it will be removed. The problem refers to carpet cleaners with under-powered machines that leave the carpet soaked for days. WE HAVE MORE SUCTION THAN AT LEAST 90% OF CARPET CLEANERS IN NORTHERN COLORADO! (not exaggerated).
WON'T STEAM CLEANING RUGS ON HARDWOOD FLOORS CAUSE DAMAGE TO THE FLOORS?
No, steam cleaning does not get the backing of the carpet or rugs wet and therefore will not penetrate to the floor below.
WHY DO SOME SPOTS REAPPEAR AFTER PROFESSIONAL CLEANING?
If contaminants have absorbed into the carpet backing or the pad, spots can resurface over time by “wicking” or migrating up through the carpet fibers. If they re-appear within 30 days we will gladly re-clean the spots.
WHY DOES STEAM CLEANING MAKE URINE SMELL AGAIN OR WORSE?
Urine contains salts that do not dissolve in water. When any water is added, the ammonia in the salts can be reactivated causing it to smell again and sometimes smell even worse.
DOESN'T CLEANING YOUR CARPET TOO OFTEN DAMAGE IT?
Cleaning your carpet removes dirt/soil that acts like sandpaper which dulls and scratches the fibers resulting in accelerated wear. There is no such thing as cleaning your carpet too often unless the wrong method is used. The steam extraction method, when performed correctly, is gentler than dry vacuuming and is recommended by many carpet mills.
CAN YOU REMOVE RED WINE?
Red wine is probably one of the easiest stains to remove when left alone for a professional to remove. A professional stain remove is applied and the stain will disappear usually within a few minutes.
WHY DOES MY CARPET RESOIL FASTER NOW THAT IT IS OLDER?
When your carpet is manufactured it is often treated with a protective coating that resists soils and stains. Overtime this protection wears off and therefore it will resoil faster than when it was new. Improper cleaning of the carpet can also cause it to resoil faster. Many do-it-yourself carpet cleaning machines as well as some professionals will leave soap residues in the carpet that attract soil. Esteem’s process leaves absolutely nothing behind. To help your carpet stay cleaner longer, like when it was new, we recommend regular cleanings before you can see soil. We also recommend applying carpet protector after each cleaning to replace the worn off protection that was applied at the carpet mill.
Carpet Care Quick Tip
HAVE YOUR CARPET PROFESSIONALLY CLEANED EVERY 6 TO 24 MONTHS
It is very important to clean your carpet before it shows soil. Clean carpet lasts longer because it has less dirt; which is an abrasive that scratches and dulls carpet fibers. Frequent professional cleanings will extend the life of your carpet. CARPET IS EXPENSIVE – CARPET CLEANING IS INEXPENSIVE. The average cost to replace carpet in an average size home is $5,000-10,000.