Absolutely nobody should be upset or disappointed with our service. Unlike other cleaners, you won't have to hassle us to come back - no matter how small of concern.
We can't guarantee that every spot or traffic pattern will be removed but will gladly reclean any traffic patterns, stains or any other concerns you may have. Some stains like coffee, tea, plant, urine, vomit & other organic stains most commonly need a second treatment.
Please call us within 6 weeks of the cleaning and we will re-clean the area of dissatisfaction FREE of charge.
We are so confident in our service that if you are still unhappy, after re-cleaning, we will refund 50% of the money you paid for the area(s) of dissatisfaction.
Our guarantee doesn't include new stains or soiling.
Pet odor removal is extra and is not included in our regular steam cleaning prices.
Commercial carpet is not guaranteed.